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Research Articles
The use of AI and HR has therefore been adopted as a revolutionary way of addressing the instability in challenges facing engineering IT projects in Agile frameworks. In this paper, we will discuss ho
AI and human resources managementAgile project managementAnalysis of skill gapsInformation technology engineering strategiesWorkforce optimizationAI in integration with human resource
Research Articles
The construction industry is undergoing a rapid digital transformation driven by the convergence of automation, artificial intelligence, and digital twin technologies. This study explores how digital
Digital TwinAutomationConstruction 4.0Building Information Modeling (BIM)Cyber-Physical SystemsLifecycle Management
Research Articles
This fast rate of deployment of AI powered voice agents to inbound and outbound call center operations business has changed the manner in which customer services are provided, but it has also added su
AI voice agentscall centerscognitive load theory (CLT)supervisory controlhuman-centered designintelligent alerting